the other day I watched a customer place a couple unwanted items in another customer's cart right outside the fitting rooms when there was a near-empty rack less than a step away from where she dumped her stuff. I was too tired to say anything at the time, but if I ever see it again I'm probably gonna lose my shit.

Yesterday I infuriated a repeat-shoplifter/tag-switcher to the point where I don't think she'll be coming back. She's seen me a few times; she's a very transparent criminal and a junkie (probably a heroin user) and like every shoplifter/suspicious person, I followed her around, made many security calls over the PA system and informed the cashier to "check her tags" when she approached the register. No surprise, the cashier did find a switched tag, and tweaker-bitch raged out the door. She chilled in the entryway for half a minute, making eye contact with me over a rack. I mouthed to her "fuck you" and smiled.

A few nights ago I had taken over the fitting rooms after one of my coworkers went home and a very jumpy, suspicious girl was trying some stuff on (with a heaping basket, definitely tag-switching or stealing). Typical tweaker. I decided to freak her out by talking loudly about shoplifters just outside the fitting rooms, and as she was walking toward me to put a few things on the rack I rubbed a little sand in her wounds (speaking to another customer who was also passively taunting her) by saying "they really think we don't know - they're a stupid kind of people". She raced to the register. I followed her and let her cashier know that she was a filthy criminal. She switched lines when a backup cashier was summoned - but having no time to warn him of her, I told him to go back to what he was doing and she ended up in my line instead. She was remarkably nervous and I took a little extra time staring her down with my coldest gaze. I don't think she'll be coming back.