FailBanter

Plug just hasn't been the same since you left :(

Hope all is well.

I'm in here waiting.

MOTHER FUCKER

I have flipping HAD IT with this. I want some help please getting on plug.

What's happening, either

1. "Sorry, but your email + password combination is invalid."

2. I skip entering the password, from this screen: "Forgot your password? Enter your email address to receive a link to reset your password.
You may need to check your spam folder if you don't see the email.", I enter the email address and NOTHING HAPPENS.

I'd like some help please.

i think trollheart had the right idea about your issue here.

with the update, you can no longer log in with twitter or google (assuming that's what you used to log in). instead, you need to transfer your account using this page.

you may have already done this, but there was another rollback shortly after the update, so whatever accounts were transferred during that time were no longer transferred. that might have caused you some confusion.

if none of this helps, submitting a request here might help, as neapolitan suggested. alternatively, you can send an e-mail to support@plug.dj

Scroll to the bottom of plug.dj page

look for:
Blog Support Terms Privacy Press

click support

You have to log in on the support page, which is entirely different than logging on the main site. It's your (name) e-mail and password. Your PW is only keyed in once, unlike applying for a site when they asked to key it in twice. [sign in] is located on the top right of the support page. Just your e-mail and password to log back in again.

plug.dj

Once you sign in on the support page left click your name in a white box and then click on "My activities" found on the drop-down menu.

And from there you are taken to a page where you'll see "My requests" which has the ID and Subject for any communications you had with plug,dj

...if you haven't contacted them before-hand you can make a request
and to check up on any responses follow the steps above.

To make a request click on the Submit a request link on the support page plug.dj

I've seen the request page has become more sophisticated then it was before, it will ask you for

• subject
• description of your problem
• log in method
• plug.dj username

The response will probably take a while. I had to wait a week before they got around to resetting my account.

good luck Paul,
I know it's a headache :(

https://plug.dj/musicbanter

EDIT: Frownland is a deceptive liar.

Someone else get in plug. Exo's a douche.