Customer Service Horror Stories

FETCHER. · 08-23-2012, 02:59 PM

Stinking proddy bastards lmao, yes. I come from a baaaaaad place full of Protestants.

Burning Down · 08-23-2012, 10:32 PM

Quote:

Originally Posted by FETCHING.

Stinking proddy bastards lmao, yes. I come from a baaaaaad place full of Protestants.

Protestants who graffiti up the walls with their own poo.

WWWP · 08-24-2012, 02:26 AM

I work in a bookstore and though I do get my share of annoying, bitchy customers, my favorite moments are when people ask things such as:

"Has Mark Twain written anything new?"

"Do you have Romeo and Juliet by Charles Dickens?"

"What is Haruki Macaroni's latest book?"

"I need a knowledge book on Antarctica."

And so on.

**Scarlett O'Hara** · 08-24-2012, 04:24 AM

I had a woman come in to the gift shop I was working at during the Christmas period and there was a huge line behind her but she expected everything individually gift wrapped and made a huge fuss about it. She threw a wobbly and demanded the biggest present wrapped up in special paper but the paper wasn't big enough. Luckily I convinced her to let me use brown paper and rape it with ribbons and cellophane. She ended up satisfied but what a hassle.

I actually feel as a customer that I get treated poorly by shop assistants than being the one serving. I have plenty of stories about that.

Vertigo · 08-24-2012, 06:24 AM

I used to work in a store, in the evenings, and there was a collection of customers who were a complete pain in the ar$e. Their worst habit was leaving it until just before closing time (11.00pm) before deciding they needed something from the shop. One particular guy actually banged on the door when we were locking up, insisted on being let in, spent what seemed an eternity looking round and then came to the check out with......three onions and a bottle of bleach.

What, like he couldn't survive until the morning without them? W*NKER!!!

FETCHER. · 08-24-2012, 06:37 AM

Urgh I hate people like that. There's a guy that comes in every Friday night at like 6pm and used to stay in the pool until the dying end. The worst part is the **** used to work in the centre. ****ing arsehole.

Vertigo · 08-24-2012, 07:16 AM

My full time job is working in a hotel, thankfully I don't have to deal with the whining public all the time, but there have been more than enough occasions believe me!

There is one thing that people can say to me that causes me to bite my tongue and use every effort not to go off the rails at them.

"What are you going to do about it?" - All complaints are, invariably, after the event. So, someone says something like "I was woken up by someone banging on my door at 2.00am," and you reply "I'm very sorry about that," to which they then say "Well, that's not good enough, what are you going to do about."

What do they then expect of me?

"Hang on, I'll jump in my f*cking time machine, jump back six hours and stop the a*sehole banging on your door. The Delorian is just outside, wait here...."

**Janszoon** · 08-24-2012, 07:43 AM

Quote:

Originally Posted by Vertigo

My full time job is working in a hotel, thankfully I don't have to deal with the whining public all the time, but there have been more than enough occasions believe me!

There is one thing that people can say to me that causes me to bite my tongue and use every effort not to go off the rails at them.

"What are you going to do about it?" - All complaints are, invariably, after the event. So, someone says something like "I was woken up by someone banging on my door at 2.00am," and you reply "I'm very sorry about that," to which they then say "Well, that's not good enough, what are you going to do about."

What do they then expect of me?

"Hang on, I'll jump in my f*cking time machine, jump back six hours and stop the a*sehole banging on your door. The Delorian is just outside, wait here...."

They're probably hoping you'll comp them a breakfast or something. That's usually what hotels do in those kinds of situations.

bob. · 08-24-2012, 08:09 AM

ok i worked as a bike messenger in Seattle for four years....and this situation happened more times than i can count

"is it raining out there?"

i am literally soaked to the bone, shivering and miserable handing them their documents and they ask me

"is it raining out there?"

Burning Down · 08-24-2012, 08:16 AM

Quote:

Originally Posted by bob.

ok i worked as a bike messenger in Seattle for four years....and this situation happened more times than i can count

"is it raining out there?"

i am literally soaked to the bone, shivering and miserable handing them their documents and they ask me

"is it raining out there?"

I just hate when people ask that in general. I mean, you can't look out the ****ing window? My cousin used to work as a bike messenger in Vancouver, where it rains all the time (it seems that way anyways, lol) and also used to get that question a lot.

08-24-2012, 04:24 AM	#24 (permalink)
Scarlett O'Hara Make it so Join Date: Oct 2005 Posts: 6,181	I had a woman come in to the gift shop I was working at during the Christmas period and there was a huge line behind her but she expected everything individually gift wrapped and made a huge fuss about it. She threw a wobbly and demanded the biggest present wrapped up in special paper but the paper wasn't big enough. Luckily I convinced her to let me use brown paper and rape it with ribbons and cellophane. She ended up satisfied but what a hassle. I actually feel as a customer that I get treated poorly by shop assistants than being the one serving. I have plenty of stories about that. __________________ "Elph is truly an enfant terrible of the forum, bless and curse him" - Marie, Queen of Thots

08-24-2012, 08:09 AM	#29 (permalink)
bob. Still sends his reguards. Join Date: Jun 2010 Location: Trying to get out of the cat town.... Posts: 5,039	ok i worked as a bike messenger in Seattle for four years....and this situation happened more times than i can count "is it raining out there?" i am literally soaked to the bone, shivering and miserable handing them their documents and they ask me "is it raining out there?" __________________ A kiss is the beginning of cannibalism. Reach out, pierce the fine fabric of the sheltering sky, take repose.

08-24-2012, 06:24 AM	#25 (permalink)
Vertigo Music Addict Join Date: May 2012 Location: North West England Posts: 167	I used to work in a store, in the evenings, and there was a collection of customers who were a complete pain in the ar$e. Their worst habit was leaving it until just before closing time (11.00pm) before deciding they needed something from the shop. One particular guy actually banged on the door when we were locking up, insisted on being let in, spent what seemed an eternity looking round and then came to the check out with......three onions and a bottle of bleach. What, like he couldn't survive until the morning without them? W*NKER!!!

08-24-2012, 07:16 AM	#27 (permalink)
Vertigo Music Addict Join Date: May 2012 Location: North West England Posts: 167	My full time job is working in a hotel, thankfully I don't have to deal with the whining public all the time, but there have been more than enough occasions believe me! There is one thing that people can say to me that causes me to bite my tongue and use every effort not to go off the rails at them. "What are you going to do about it?" - All complaints are, invariably, after the event. So, someone says something like "I was woken up by someone banging on my door at 2.00am," and you reply "I'm very sorry about that," to which they then say "Well, that's not good enough, what are you going to do about." What do they then expect of me? "Hang on, I'll jump in my fcking time machine, jump back six hours and stop the asehole banging on your door. The Delorian is just outside, wait here...."