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Old 11-09-2009, 06:11 PM   #1 (permalink)
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Default a little technology problem...

There is already perhaps a thread devoted for computer problems, however as I need this sorting out ASAP I thought that things might move a little quicker in the replies department if I created an entirely new thread.

So, after having problems with my computer I decided to take the plunge and reinstall Windows XP. After doing this, everything is running smoothly - but I can't hear anything. The speakers are connected fine, but my soundcard isn't being detected by the computer. I've done lots of searching and investigating and I am being told to download drivers, but I do not know the make and model of my sound card in order to do this. I don't want to remove the back of the computer to check in case something goes wrong (I'm not under warranty any more).

It seems to be a common problem with people reinstalling XP but all the sites I've visited haven't given a definitive answer to the problem and it's really starting to bug me now as I haven't had access to my vast iTunes library in nearly 2 weeks now.

Any help would be greatly appreciated - seriously. I will hug you.
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Old 11-09-2009, 06:16 PM   #2 (permalink)
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Old 11-09-2009, 06:30 PM   #3 (permalink)
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I've run through it, and this is my comp's profile - I can't see anything resembling a soundcard though...

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) ECS P4M890T-M 1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.87 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: ECS P4M890T-M 1.0
Bus Clock: 266 megahertz
BIOS: American Megatrends Inc. 080013 10/05/2006
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
167.71 Gigabytes Hard Drive Free Space

3.5" format removeable media [Floppy drive]

GENERIC USB Storage-CFC USB Device [Hard drive] -- drive 2
GENERIC USB Storage-MSC USB Device [Hard drive] -- drive 4
GENERIC USB Storage-SDC USB Device [Hard drive] -- drive 3
GENERIC USB Storage-SMC USB Device [Hard drive] -- drive 1
WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 0, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 62.91 GB 2.67 GB free
d: (NTFS on drive 0) 187.13 GB 165.05 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 11/9/2009 9:35:15 PM (admin)
Paul 11/10/2009 12:24:28 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices



Networking Dns Servers: 194.168.4.100
194.168.8.100
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root
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Old 11-09-2009, 06:36 PM   #4 (permalink)
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if you don't have a sound driver installed then no application is going to be able to tell you what sort of sound device you have.

you need to physically open it up and take a look. unless you have the original documentation that came with your pc. if it's built onto the motherboard it would be in the manual. if it's a factory built pc with an actual soundcard then find out the make and model of the pc and the sound device should be listed in the specifications for that model.

once you know what sort of sound device you have a google search should hook you up with the drivers necessary to get it working.
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Old 11-10-2009, 03:51 PM   #5 (permalink)
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Wolf, your PC didn't come with a CD containing your drivers, I assume?
If not, then go with Dave's advice. Let us know how it pans out for you.
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Old 11-10-2009, 04:03 PM   #6 (permalink)
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It's working fine now! Had a friend help me download the drivers and I'm currently blasting out Ziggy Stardust.
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