The Official Computer Tech Support Thread

Sparky · 04-24-2013, 11:40 PM

my windows 7 just got a blue screen of death a few minutes ago and i lost all my files. Does anyone know why this may have happened? it was just a single blue screen, not repeated. I didn't install any new drivers or software, or any new downloads recently. My computer was not overheating. I believe i'm computer saavy enough to notice if i have any malware or viruses and i don't think i did. I've never had a blue screen that completely wiped my system,

Plankton · 04-25-2013, 08:21 AM

Quote:

Originally Posted by Sparky

my windows 7 just got a blue screen of death a few minutes ago and i lost all my files. Does anyone know why this may have happened? it was just a single blue screen, not repeated. I didn't install any new drivers or software, or any new downloads recently. My computer was not overheating. I believe i'm computer saavy enough to notice if i have any malware or viruses and i don't think i did. I've never had a blue screen that completely wiped my system,

Sounds like a hardware issue.

If you want to get your files back (assuming your HD isn't fried), get a USB to IDE/SATA adapter, pull the HD out of the bad PC, and hook it up to a working PC. I've done this quite a few times over the years.

Freebase Dali · 04-27-2013, 01:49 PM

Quote:

Originally Posted by Sparky

my windows 7 just got a blue screen of death a few minutes ago and i lost all my files. Does anyone know why this may have happened? it was just a single blue screen, not repeated. I didn't install any new drivers or software, or any new downloads recently. My computer was not overheating. I believe i'm computer saavy enough to notice if i have any malware or viruses and i don't think i did. I've never had a blue screen that completely wiped my system,

What files are you talking about? The whole operating system and everything in it? If so, how did you determine that your files are indeed gone, versus unreachable because of the inability to boot up.
Need more information.
If it wasn't an actual wipe, but a boot sector corruption or something, the files are still on the drive and can be obtained like Plankton says, assuming the filesystem itself is intact. If the firmware on the hard drive went out, you'll probably need to take it to a specialist, who will have to remove the hard drive platter.

04-24-2013, 11:40 PM	#1 (permalink)
Sparky not really Join Date: Jan 2007 Posts: 5,223	my windows 7 just got a blue screen of death a few minutes ago and i lost all my files. Does anyone know why this may have happened? it was just a single blue screen, not repeated. I didn't install any new drivers or software, or any new downloads recently. My computer was not overheating. I believe i'm computer saavy enough to notice if i have any malware or viruses and i don't think i did. I've never had a blue screen that completely wiped my system, Last edited by Sparky; 04-25-2013 at 12:16 AM.