The Official Computer Tech Support Thread

[Trollheart]

My computer? Hell no. I've far too many things running to do that. No it just sits in the bottom right-hand corner showing a cog (you know, the settings icon) with a blue bar saying PRIVACY and there seems no way to shut it down or turn it off. I can't even drag it off the screen. If you want me to send screenshots, lemme know. Thanks.

[Plankton]

You need to shut your PC down and turn it back on again to free up RAM once in a while. It's just good practice to do so. I have 32 gigs of DDR3 on a 16 core threadripper and I still need to shut it down once in a while to free up my RAM, otherwise it gets sluggish.

As far as your pop-up problem, it does sound like you may be infected with something. I'd run ProcessExplorer.exe and AutoRuns.exe and kill any uncertified entries, then run a full virus scan directly afterwards.

[Trollheart]

I do shut my computer down regularly; I just can't do right now as I have files converting.

This pop up thing is definitely linked to MB. It's not coming up on any other sites and I even checked on Edge, to see, and as soon as I logged onto MB up it came. Changed to another website, no sign of it. Which is why I assumed it was something instigated by the owners, but if not, then why do you think it is only coming up on MB?

I've run a scan with MS and no threats found. I can do Malwarebytes but it warns it may reboot my PC, which at the moment I can't afford to let happen. The "privacy notice" is completely generic, mentions no site, program, software provider or anything, and doesn't seem to be doing anything, but lurking there in the corner, what mischief might it be up to?

Here are screenshots. The first is on Edge, the second here as I write this, on Opera.

[Trollheart]

Update: it's on my phone too. I have no idea what the **** is going on here. I almost never use my phone for the internet and about never for MB, yet as soon as I tap the site there is the ****ing "privacy notice". Any ideas of websites I could check to see where this is coming from? I'll run scans later when my processes are finished and then reboot, but right now I can't do very much. It's a bit, as the man says, ****ing weird.

[Trollheart]

Okay then it must be tracking my IP, because as soon as I turned on VPN, POP! away it went. I then checked another MB tab, also clear. I then switched off the VPN, and now it's not there. I've reloaded the page in case it's in cache but no. So I think I've defeated it, but where the hell it came from I don't know. How I get it off my phone (not that I care, since as I say I don't use my phone for MB) i have no idea. Bloody thing. Let you know if it comes back.

[Plankton]

That might be a regional ISP thing. Have not seen that one.

[Trollheart]

Here's an interesting fact. Edge told me that my password for here is on a discovered list of hacked information or something, and suggested I change it. Needless to say, I ignored Microsoft, who are probably trying to manipulate me into something, but it is strange. I've had the same password for this site for the now fourteen years I've been here.

[Tristan_Geoff]

Originally Posted by Trollheart

Here's an interesting fact. Edge told me that my password for here is on a discovered list of hacked information or something, and suggested I change it. Needless to say, I ignored Microsoft, who are probably trying to manipulate me into something, but it is strange. I've had the same password for this site for the now fourteen years I've been here.

How do we know this is the real Trollheart speaking???

[Trollheart]

"I'm the real Trollheart, all you other Trollhearts are just imitations
So will the real Trollheart please stand up?
Please stand up?
Please stand up?"

[Mindy]

Originally Posted by Trollheart

"I'm the real Trollheart, all you other Trollhearts are just imitations
So will the real Trollheart please stand up?
Please stand up?
Please stand up?"