The Official Computer Tech Support Thread

The Batlord · 04-03-2018, 04:06 AM

Have you tried turning it on and off?

Plankton · 04-03-2018, 07:20 AM

Quote:

Originally Posted by Chula Vista

Maybe some of you younger punks can help me out.

There's no cable or internet where I'm staying. My Verizon 4G LTE phone is getting 3 bars and working great. I have a booster for it that I need to install that'll make the signal even better.

But using it as a mobile hotspot so I can get internet on my computer sucks. The laptop is running like ****, especially with videos, pictures, anything with lots of graphics. Even trying to do work off of our cloud is excruciating.

What's my best option for improving the internet on my PC? Satellite? I'm reading mixed reviews about that. I need a gadget that'll get me good streaming speeds both in and out.

I'm no young punk, but maybe I can help.

It sounds like your random access memory is too low or being used up on the PC side, but run a speed test to see whats up with your connection:

Speedtest by Ookla - The Global Broadband Speed Test

Post up your results from that along with the specs on your PC and we'll go from there.

Chula Vista · 04-03-2018, 11:19 AM

Thanks!

Ping: 62 ms
Download: 0.39 Mbps
Upload: 0.51 Mbps

Plankton · 04-03-2018, 11:41 AM

Quote:

Originally Posted by Chula Vista

Thanks!

Ping: 62 ms
Download: 0.39 Mbps
Upload: 0.51 Mbps

There's the problem (I just wanted to make sure it wasn't a RAM issue), and after some digging it looks like Verizon caps out at around 0.68 mbps when tethered, even with an unlimited plan. Maybe look into the Verizon Jetpack, but I don't know if it works with your current Verizon plan or not.

That's the extent of it as far as I can tell. Good luck.

Chula Vista · 04-03-2018, 12:38 PM

Again, thanks a lot.

Trollheart · 04-03-2018, 01:22 PM

Is this seriously acceptable to you guys? My provider, Virgin, gives me 360 mbps, which sometimes drops to 200 but usually not much below that. Anyone giving me that low a speed and ****ty ping I'd be ditching forthwith.

Plankton · 04-03-2018, 01:27 PM

Quote:

Originally Posted by Trollheart

Is this seriously acceptable to you guys? My provider, Virgin, gives me 360 mbps, which sometimes drops to 200 but usually not much below that. Anyone giving me that low a speed and ****ty ping I'd be ditching forthwith.

We're talking about cell phone bandwidth, not home internet.

**Frownland** · 04-03-2018, 01:28 PM

Mad ping

Chula Vista · 04-03-2018, 01:41 PM

After a few phone calls with Verizon we got it sorted out. I just need to upgrade from Go Unlimited to Beyond Unlimited and I should be tons faster. Extra $10 a month = no brainer.

Trollheart · 04-03-2018, 01:51 PM

Quote:

Originally Posted by Plankton

We're talking about cell phone bandwidth, not home internet.

Ah. I ... see.

Quote:

Originally Posted by Frownland

Mad ping

****ing brilliant!

04-03-2018, 11:19 AM	#1923 (permalink)
Chula Vista Toasted Poster Join Date: Oct 2014 Location: SoCal by way of Boston Posts: 11,332	Thanks! Ping: 62 ms Download: 0.39 Mbps Upload: 0.51 Mbps __________________ “The fact that we live at the bottom of a deep gravity well, on the surface of a gas covered planet going around a nuclear fireball 90 million miles away and think this to be normal is obviously some indication of how skewed our perspective tends to be.”

04-03-2018, 12:38 PM	#1925 (permalink)
Chula Vista Toasted Poster Join Date: Oct 2014 Location: SoCal by way of Boston Posts: 11,332	Again, thanks a lot. __________________ “The fact that we live at the bottom of a deep gravity well, on the surface of a gas covered planet going around a nuclear fireball 90 million miles away and think this to be normal is obviously some indication of how skewed our perspective tends to be.”

04-03-2018, 01:22 PM	#1926 (permalink)
Trollheart Born to be mild Join Date: Oct 2008 Location: 404 Not Found Posts: 26,994	Is this seriously acceptable to you guys? My provider, Virgin, gives me 360 mbps, which sometimes drops to 200 but usually not much below that. Anyone giving me that low a speed and ***ty ping I'd be ditching forthwith. __________________ Trollheart: Signature-free since April 2018*

04-03-2018, 01:28 PM	#1928 (permalink)
Frownland SOPHIE FOREVER Join Date: Aug 2011 Location: East of the Southern North American West Posts: 35,541	Mad ping __________________ Studies show that when a given norm is changed in the face of the unchanging, the remaining contradictions will parallel the truth. d e a f b o x

04-03-2018, 01:41 PM	#1929 (permalink)
Chula Vista Toasted Poster Join Date: Oct 2014 Location: SoCal by way of Boston Posts: 11,332	After a few phone calls with Verizon we got it sorted out. I just need to upgrade from Go Unlimited to Beyond Unlimited and I should be tons faster. Extra $10 a month = no brainer. __________________ “The fact that we live at the bottom of a deep gravity well, on the surface of a gas covered planet going around a nuclear fireball 90 million miles away and think this to be normal is obviously some indication of how skewed our perspective tends to be.”