I'm going to snap at the next customer who accuses me of not speaking English (with absolutely horrendous grammar, no less) or refers to our automated system as any of the following:

- That lady
- That computer lady
- That robot lady
- That cyborg woman
- That ****ing robot c*nt
- That internet person
- Siri

Please, for God's sake, just call it the automatic payment system, the automated system, the bill pay system, or something. I had eight elderly women in a row say that the robot lady didn't understand them. Shouldn't bother me, but it's irksome.

Not as bad as when people accuse me of not speaking English, though. I'm nothing but polite, and then when I tell the customer that they're almost two months past due, and we can't extend their payment arrangement to the date they want, they immediately fall back on the argument that involves me not speaking English, so they're going to sue my company.

I've been getting a little bit snarky of late. One of my favorite things to say, albeit with an innocent intonation, so it doesn't sound condescending but is absolutely condescending:

"Well, at any time you've gone past the due date on your balance, there's going to be a risk of service interruption. It could occur at any time past the due date if there's not a payment made to cover your past due balance, or you've not agreed upon an available arrangement for the payment. One way to avoid this is to pay your bill prior to the due date..."

It amazes me how people can try to get away with free shit because they think they're entitled to something. Do you work for Comcast or something? Because I know how fucking psycho people get if they don't have their tele.

No, I work for a cell phone provider, the name of which shall remain anonymous. But people will try to guilt me into turning their service back on when they've suspended because they've not bothered to pay their bill.

I'm all: "Well, we can't restore your service until you pay for the services we've provided at this point. But, in case of an emergency, you can still dial 911 from your cellular device, even when it has been suspended due to nonpayment."

Bit anti-Semitic though isn't it? Jew date? I mean, come on, this is the 21st century!!! We have robot ladies taking your calls, people! :rofl:

You know what you should (can't of course but should) do? Tell them that when the robot lady gets angry she can eat them or something. Or better yet, eat their account details so that their accounts will be no on second thoughts don't do that. I guess you'd get into trouble.

Still, you need this....
http://dankideas.com/wp-content/uplo.../08/loken7.jpg

Today has officially been stub my pinky toe day!

I've hit each one about 6 times on various things. I don't get it. I stub my toe then move whatever it is out of the way then I stub my other toe on something else like the wall.

My faith and trust in myself is infinite, but for others I'm miserly. I guess I can't help it, I tend to be too honest and have too many feelings and I just spill out all over myself, totally childlike in purity and rage and but with a whore's mistrust of the opposite sex.

I'm a trope, sometimes it's not funny though. Other times, it's the funniest thing in the world.

So, today I had some Lady tear me apart over a .79 cupcake. The fact that a cupcake is more important than another human being, and how she went great lengths to make me feel like shit completely ruined my day. If I had a gun at the time, my life would have ended in a dispute over a fucking cupcake, I'm fucking pathetic. My pathetic nature is only outclassed by my incompetence.

I hate myself so damn much, so very much.

there's a tinychat going on if you need to talk to people, Meg and Steph might still be there

Otherwise, you might wanna check out your anger problems or finding a good outlet for it rather than getting angry over something that would on a good day be nothing.

If I direct my anger at myself, it hurts no one but me. I'm content with that.

Yes it does, because it hurts you, you're not nothing. Meanwhile you internalise the anger and it will eventually come out, because it does with me all the time because I am angry all the time I'll lash out at people I love if I internalise it too much. Unless I have a trusted person where I can bitch at.