Quote:
Originally Posted by mr dave
most manufacturers offer a return policy. my only question is WHY did someone choose to keep that guitar? send it back, wait a few weeks or months until they send you something you're satisfied with. if that's unacceptable because they want it NOW then they're only really interested in the brand name so why whine about the quality?
ESP has a known quality issue, but they're also known for having a great return policy. i paid over a grand for my EC-1000, it has 2-3 minor issues with the finish (mostly around the binding) but not enough to make me return it. i'm not perfect, i don't expect my instrument to be either. besides, they all end up looking a little rough around the edges after a while with the way i play haha.
your quotes make it sound like these people were dropping fair chunks of change on guitars and either not knowing how or bothering to get them properly setup.
dots on the fretboard and overspray is lame but hardly the end of the world. the hole between the neck pickup and the neck should have been a big clue to SEND IT BACK. same as the issue on the back of the guitar.
besides, gibsons were known to suck in the 80s. why would a reissue of a guitar from a time when the company was known to suck be expected to not suck?
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They did send it back. The forum I got that post from has at least 3 members who have bought that model of guitar, and of the three of them not one of them has recieved one which is unflawed. Those 3 members have been through 7 guitars and 1 return between them.
And the point is that these mistakes shouldn't be happening this often. I've seen pictures only yesterday of an ESP where the Floyd nut was over to the side, leaving a large flat shelf to the lower side of the neck, that guitar was also sent back. And Schecter released the Jeff Loomis Signature, where I have seen examples that were shipped with raw frets, as in they were a trapezoidal shape, as opposed to crowned. In both cases the guitars were sent back, but also in both cases, its reasonable to assume that they were isolated incidents fixed promptly. Gibson on the other hand release guitars like this as a matter of course, even to reviewers frequently, and even the ones that aren't horribly botched horror stories, in my opinion, haven't matched the pricetag by a long way. I've ruminated before on two different Les Paul studios and my uncles 70's LP, along with SGs and assorted other Gibsons I've come across on my travels.