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Originally Posted by Trollheart
They still haven't posted mine. Probably all at home with bad backs.  |
Sitejabber removed my review within an hour of it being posted. It is probable that both of us have fallen foul of their strange policy:-
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In an effort to show consumers only the most relevant reviews, in 2010 Sitejabber introduced a Review Filter. The filter uses an algorithm that attempts to display to users only the most relevant content by filtering certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out of the filter as the filter learns more about the trustworthiness of the reviews of a particular site. The filter pulls from a wide range of data and is intentionally difficult to decipher to avoid gaming. If your review has been filtered, don’t worry, it hasn’t been deleted. As you continue to demonstrate your trustworthiness and contribute to the community, your reviews will likely no longer be filtered.
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I gave MB a five-star rating, which Sitejabber clearly views as grounds for deleting my opinion. For a website dedicated to reviews, their clumsy algorithm has the self-defeating effect of screening out positive recommendations. So anyone looking for recs on Sitejabber will continue to come away with a low opinion of MB, especially when they see this deceptive statistic on the page dedicated to MB:
"Number of positive reviews: 0" , the algorithm failing to mention that it has blocked a number of reviews for being too positive about MB.
The experience has left me with little but the urge to post somewhere a scathing review of Sitejabber.