Ok go all that..it was two reasons to help her and myself but somebody else is sorting out the shi*te bag and the friend is in South Africa so like me some times can't receive all ..see if you can get this link.. and see if it works...
radio stations that is all.. set to smooth radio, but go into search and see if you can get other stations to work...
https://www.radio-uk.co.uk/smooth-radio