Everyone's gonna have bad days, everyone's gonna deal from time to time with ****s. What's important is that a) you keep your cool and remain professional at all times so there's no way there can be comeback on you and b) that your boss sticks by you and knows you well enough not to be swayed by one stupid, overbearing customer who thinks he or she is god's gift and that the abolition of slavery was a bad idea. **** that guy or gal.
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Trollheart: Signature-free since April 2018
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