Quote:
Originally Posted by Vanilla
But aren't you being paid to explain the details of a company card? I think in a job like that you need to be patient, not everyone understands things to the same level.
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I agree. Most likely a customer isn't going to understand the store's policy, system or area as well as an employee does. That's part of what you're there for. If you aren't willing to help customers out you shouldn't be in the service industry in my opinion.