Quote:
Originally Posted by Janszoon
How come? That blows.
|
They want a cold blooded sales shark. That's just not me. I'm really good at being a consultant. But I never hit my quotas. I'm so f
ucking done with sales quotas. Example...
This girl comes in the store, she told me she was mugged and her phone was stolen. She was in to make sure her service was off. So I checked her account, didn't see anything. So I called the support center and checked to see if her phone was reported as lost/stolen. The girl hears me say that and just goes off on me almost in tears about how it wasn't lost it was stolen and she was mugged and so forth, I calmed her down saying I knew it was stolen, that the status was identified as lost/stolen and was technically the same thing, it meant that she would not be responsible for any charges that could arise, and that whoever stole it from her would be unable to use that phone. She calmed down after that
So after, my supervisor asked me what took place, I explained, my supervisor asked if I tried to talk her into adding a line to her account.
