When working on a broadband tech support line, I was once talking to a guy complaining that his broadband had stopped working. I asked him a few basic questions initially and then asked him to tell me which of the lights on his router were currently lit. He said that he "couldn't tell from here." Naturally I asked, somewhat confused, why this was and he told me that the kids were messing around it with it...so he nailed it to the wall.
|