Fair enough, it wasn't clear whether it was a response to me or a general statement.
On that note, I'm guilty of using air freshener for the same reason; to give my senses a focal point other than that which I find unpleasant.
Ultimately what it comes down to is I am usually alone in my working environment, and I listen to whatever I want regardless of customer preference, because I'm the person who has to spend eight hours of their day there. A customer is not typically present for longer than 5 minutes at a time, and as such, their preferences are moot. If that's something others consider rude, so be it, but I will not decrease my enjoyment of my job for the sake of an opinionated individual who is experiencing a minor inconvenience for merely a minute out of their day.
That said, amusingly enough, I've had the most compliments with Rachmaninoff on the radio, and the most complaints about Sufjan Stevens.
